Discover the platform

Privacy Policy

We are committed to safeguard your privacy and protect your data and therefore the purpose of this document is to clarify what information is collected from users of our website, and how this data is used.


To offer our services, ACCOUNTFY, through its website, its applications, systems, the equipment where it is installed or being used and the devices synchronized with it, collects several types of data and information, aiming, above all, to provide an increasingly better experience for the user. 


Recognizing that your privacy is very important, and we take all possible measures to protect it. In this sense, this Privacy Policy (“Policy”) aims to inform how your information and personal data will be collected, used, shared and stored through our websites and their services. 


This Policy applies when you use our services that involve online and offline data collection, including personal data, which is collected through our services and channels, including websites, applications, third party social networks, chatbots, support or customer service, points of sale and events. Our users may choose, in certain cases, the types of data we collect, use and share as described here.


Acceptance of our Policy will be made when you register on one of our platforms. Such acceptance will be by agreeing to the use of your data for each of the purposes described here. This will indicate that you are aware of and in full agreement with how we will use your information and data. 


If you choose not to provide personal data required to use our products, or to render our services, or do not agree with this Policy, we will not be able to provide you with our products and/or services. 


If you do not agree with this Policy, please do not continue your registration procedure and do not use our services. However, please let us know the reason for your disagreement so that we can clarify or improve our services.


This document is an integral part of our Terms of Use, which contains an overview of our platform, and was written in a simple and accessible way, with several examples of data collection and use, precisely so that you can read and understand how we use your data to offer you a safe and comfortable experience in using the services we offer you.


Collection of personal information


You may choose to provide us with personal information directly in a variety of situations. For instance, you may provide us with your name and contact information so that we can communicate with you to process an order, request a service, provide a subscription, or to conduct business for suppliers or business partners. If you tell us that you do not want us to use your information to make additional contacts beyond fulfilling your request, we will respect your wishes.




When you wish to receive information, download publications, register for face-to-face or virtual events, or request proposals and quotes, ACCOUNTFY may ask you to provide your name and business contact information, as well as other information related to your request. We use this information in connection with your request and to communicate with you. This information can, in most cases, also identify you when you visit our websites. ACCOUNTFY will retain your information for possible future interactions with you. If you wish to request that ACCOUNTFY no longer use your registration information, please contact ACCOUNTFY at  


We may also ask you to register a login to access the Accountfy Solution, in which case you will need to provide us with your name, your e-mail address, in which country you are located and other information, if necessary, for the purpose for which you are being asked to register. This procedure serves to uniquely identify you when you visit our websites, place an order or request, or use a product or service, as well as to allow customization and control of your privacy settings. 


Visits to ACCOUNTFY Cloud Sites and Services


We may also collect information related to your use of our websites and services through the use of various technologies. For instance, when you visit ACCOUNTFY websites or access ACCOUNTFY services, ACCOUNTFY may record certain information that your browser sends to ACCOUNTFY, such as your IP address (including information derived from your IP address, such as your geographic location), the type, version and language of your browser, access time and duration, and the addresses of referenced websites. In addition, ACCOUNTFY may collect information about the pages you view on ACCOUNTFY websites, the time you spent on each site, and other actions you take when visiting the ACCOUNTFY website. 


Marketing information


Most of the information ACCOUNTFY collects about you comes from our direct interactions. From time to time, ACCOUNTFY may also collect information about you indirectly from other sources, such as vendor lists. In doing so, ACCOUNTFY will ask suppliers to confirm that the information has been legally acquired by third parties and that ACCOUNTFY has the right to obtain it from them and use it.


When you register for an event, we may collect additional information (online or offline) about the company of the event and, during an event, information such as session attendance and search results. Events may be recorded and photos of the group can be taken. We reserve the right to use photos for promotional use. By providing us with your business contact information (e.g. by handing in a business card), we can use it to communicate with you.


The information collected, directly or indirectly, may be combined to help us improve its overall accuracy and completeness, and to help us better customize our interactions with you.


Use of Personal Information


The following paragraphs describe in more detail how ACCOUNTFY uses your personal information.


Servicing your Transaction Request: If you request something from ACCOUNTFY, for instance, a product or service, a callback or specific marketing materials, we will use the personal information you provided to fulfill your request. To help you do this, ACCOUNTFY may share information with others, for instance, ACCOUNTFY business partners, financial institutions, brokers or insurance companies. We may also contact you as part of our customer satisfaction surveys or for market research purposes.


Personalizing Your Experience on ACCOUNTFY Websites: ACCOUNTFY may use the personal information we collect about you to provide a personalized experience on our websites and services, such as offering content that may interest you and making it easier to navigate our sites. ACCOUNTFY may also use this information to improve our websites.


Providing Support: ACCOUNTFY may use your personal information to support products or services obtained from ACCOUNTFY, such as notifying you regarding update or correction for a product. ACCOUNTFY may join your information with information from other interactions with you to provide more valuable suggestions regarding product support. ACCOUNTFY also offers “Real-Time Chat” sessions on ACCOUNTFY’s websites to assist you while browsing them or in forums where problems may be raised and solutions may be proposed; ACCOUNTFY will use the personal information you provide in these sessions or in such forums in accordance with this Privacy Policy. During the provision of technical support to you, we may at times have incidental access to data you have provided to us or data that is located on your system. This data may contain information about you, your employees, customers, partners or suppliers. This Privacy Policy does not apply to ACCOUNTFY’s access to or processing of such personal information; with the conditions relating to processing and handling of such data being covered by the applicable Terms of Use or other agreements between you and ACCOUNTFY.


Marketing: Personal information you provide to ACCOUNTFY, as well as the personal information we collect about you indirectly, may be used by ACCOUNTFY for marketing purposes, intended to keep you informed about events, products, services and solutions that ACCOUNTFY sells and that may complement an existing product portfolio. However, before doing so, we offer you the opportunity to choose whether or not to have your personal information used in this way. At any time, you can choose not to receive marketing materials from ACCOUNTFY by following the unsubscribe instructions included in every e-mail you receive, indicating them to us by phone or contacting ACCOUNTFY directly. Some of our events and offers may be owned or sponsored by ACCOUNTFY and third parties, such as business partners and solution providers, who use, resell or supplement ACCOUNTFY products or services. Offers and events that have shared ownership clearly indicate when such a partnership exists. When you sign up for these offers or events, please be aware that your information may also be collected and shared with these third parties. We recommend that you familiarize yourself with the privacy policies of these third parties to understand how they will handle information about you.


Recruitment: With respect to a job application or inquiry, whether posted on an ACCOUNTFY website or elsewhere, you may provide us with information about you, such as your curriculum vitae. We may use this information throughout ACCOUNTFY in order to direct your inquiry or consider you for employment purposes.


Monitoring or Recording Calls, Chats and Other Interactions: Some online transactions may involve phone calls made by you or by us. They may also involve online chats. Remember that the general ACCOUNTFY practice is to monitor and, in some cases, record these interactions for team training or quality assurance purposes, or to maintain evidence of a particular transaction or interaction.


Use of Information in the Social Computing Environment: ACCOUNTFY provides social computing tools on some of its websites to enable online sharing and collaboration among members who registered to use them. These tools include forums, wikis, blogs and other social media platforms. When you download and make use of these applications or register using these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with the Privacy Policy, except for information automatically available to other participants as part of their profile. 


Any other posted content, such as pictures, information, opinions or any other kind of personal information that you make available to other participants in these social platforms or applications, will not be subject to this Privacy Policy. Rather, such content is subject to the terms of use of those platforms and any additional guidelines and privacy information provided in connection with their use, as well as the process by which you may remove your content from those tools or get help to do so. Please consult them to better understand your rights and obligations, those of ACCOUNTFY and others with respect to this type of content. Please be aware that content you post on such media platforms may be widely available to others inside and outside ACCOUNTFY.


Protection of ACCOUNTFY Rights and Property: We may also use your personal information to protect the rights or property of ACCOUNTFY, our business partners, suppliers, customers or others, when we have reasonable grounds to believe that such rights or property have been or may be affected. Additionally, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order or legal process served on our websites.


Information for Business Partners: If you represent an ACCOUNTFY business partner, you may visit ACCOUNTFY’s websites intended specifically for ACCOUNTFY’s business partners. We may use information provided on that site to administer and develop our business relationship with you, the business partner you represent and general business partners of ACCOUNTFY. For instance, this may involve using your information to submit your details to ACCOUNTFY’s business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), ACCOUNTFY customers or potential customers. In connection with a specific transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.


Information for Suppliers: If you represent an ACCOUNTFY supplier, you may visit ACCOUNTFY websites designed specifically for the use of ACCOUNTFY suppliers. We may use the information provided on that site in connection with initiating or conducting a transaction with you. For instance, this may include sharing information with other ACCOUNTFY parties, ACCOUNTFY business partners, customers, financial institutions, insurance companies or government authorities involved. They may also be used to manage and develop our relationship with you, the supplier you represent, and other ACCOUNTFY suppliers in general.




Our websites, products and services are not intended for children under 16. We do not collect and process personal data from children without consent of the person responsible for it. If you believe that we have collected personal data from children by mistake, please notify us using the contact details provided below.


Cookies, Web Beacon Other Technologies


As mentioned throughout this Policy, we collect information from your website visits and services used as well as software products to help us gather usage and effectiveness statistics, customize your experience, customize our interactions with you, and improve our products and services. ACCOUNTFY does this through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage beacons (HTML5) and cookies.


What are cookies and why are they used?


A cookie is a piece of data that a website can send to your browser and that can be stored on your computer as a tag that identifies your computer. Although cookies are typically used only to measure website usage (such as the number of visitors and length of visit) and effectiveness (such as the topics visitors are most interested in) and to facilitate navigation or use and as such are not associated with any personal information, they are also sometimes used to personalize the experience of a known visitor to a website and are associated with profile information or user preferences. Over time, this information provides valuable insight to help improve the user experience.


Cookies are generally categorized as “session” cookies or “persistent” cookies. Session cookies help you navigate the website efficiently by tracking your progress from page to page so that you are not asked for information already provided during the current visit or information needed to complete a transaction. 


Session cookies are stored in temporary memory and deleted when your web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are stored on the device’s hard disk and remain valid after the browser is restarted. We use persistent cookies, for instance, to record the choice of language and country location.


How to express privacy preferences regarding the use of cookies


When you visit our websites or online services, you may be able to set your preferences for cookies and other similar technologies using the options and tools provided by your web browser or by ACCOUNTFY. If a cookie manager has been implemented by ACCOUNTFY, it will be displayed on your first visit to our website. By clicking “cookie preferences” at the bottom of an ACCOUNTFY website, you can choose and change at any time what types of cookies you would like ACCOUNTFY websites to use. Using cookie preferences does not result in the deletion of cookies that are already on your device. You can delete cookies that are already on your device through your web browser settings.


Although websites, online services and ACCOUNTFY services do not yet recognize automated browser signals regarding tracking mechanisms, such as instructions not to track, it is generally possible to express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. 


Please see the heading “Tools” (or something similar) in your specific browser for information on cookie tracking. In most cases, you can set your browser to receive it before you receive a cookie, giving you the option to decide whether or not to accept it. 


You can also usually set your browser to disable cookies. Cookies in our software products may be turned off in the product itself. Because cookies allow you to take advantage of some features of ACCOUNTFY websites or software products and services, ACCOUNTFY recommends that you leave them enabled. 


By blocking, turning off or otherwise rejecting our cookies, some web pages may not be displayed correctly or you may not be able, for instance, to include items in your shopping cart, continue with shopping completion, or use any ACCOUNTFY websites or services that may require connection.


Web beacons or other technologies


Some ACCOUNTFY websites, ACCOUNTFY Cloud services and software products may also use web beacons or other technologies to better customize these sites to provide better customer service. These technologies can be used on various pages on ACCOUNTFY’s websites.


When a visitor accesses these pages, an unidentifiable notice of the visit is generated, and can be processed by us or our suppliers. These web beacons usually work in conjunction with cookies. 


If you do not want your cookie information to be associated with your visits to these pages or the use of these products, please set your browser to disable cookies or disable cookies in the product itself, respectively.


By disabling cookies, the web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information stored in cookies.


ACCOUNTFY uses Local Shared Objects, such as Flash cookies, and local storage, such as HTML5, to store content information and preferences. Third parties with whom ACCOUNTFY has partnered to provide certain features on ACCOUNTFY’s website or to display ACCOUNTFY advertising on websites based on their web browsing activity also use flash cookies or HTML5 to collect and store information. Several browsers may offer their own tools to remove HTML5. To manage Flash cookies, click here.


We may also include web beacons in e-mail marketing messages or in our newsletters to determine if messages have been opened and links contained have been clicked on. Some of our business partners establish web beacons and cookies on our site. 


In addition, third party social media buttons may record certain information such as your IP address, browser type and language, access time, and referring website addresses, and if you are connected to these social networking sites, they may also link this collected information to your profile information on this site. We do not control these third-party tracking technologies. 


Online advertising


ACCOUNTFY does not provide third party online advertisements on its websites, but ACCOUNTFY advertises its products and services on third party websites. Acquaint yourself with the privacy policies of these network advertisers or website operators to understand their advertising practices, including the type of information they may collect about your Internet use.


Some advertising networks used by ACCOUNTFY may be members of the Network Advertising Initiative (NAI) or the European Interactive Digital Advertising Alliance (EDAA). Individuals may opt not to receive targeted advertising delivered by NAI or EDAA member ad networks using the tools provided when visiting the following sites: Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), and European Interactive Digital Advertising Alliance (EDAA).


We also engage with some specific third parties in order to manage some of our advertisements on other sites. These third parties may use cookies and web beacons to collect information (such as your IP address) about your activities on ACCOUNTFY’s websites and third party websites to provide targeted advertisements from ACCOUNTFY based on your interests:


Links to websites from other companies and third party applications


To allow you to interact with other websites where you may have accounts (such as Facebook and other social media sites) or participate in communities on such sites, we may provide links or integrate third-party applications that allow you to log in, post content or participate in communities on our websites. We may also provide general links to websites from other companies.


Your use of these links and applications from third parties is subject to the privacy policies of such third parties, and you should acquaint yourself with them before using the links or applications. ACCOUNTFY is not responsible for the privacy practices or the content of these other websites.


What are the sources of personal data?


The amount and type of information collected by ACCOUNTFY varies depending on your use of our services. We will collect different data if you are visiting our website, using our solution, using the customer services of our software or the services of ACCOUNTFY ACADEMY. 


This Policy applies to Personal Data we collect from or about you through the following sources:


Accountfy Sites. Sites aimed at the consumer and operated by or for ACCOUNTFY including sites we operate under our own domain names/URLs and mini sites we maintain on third party social networks such as Facebook, Linkedin, and Instagram. 


Accountfy mobile sites/applications. Sites aimed at the consumer or applications operated by or for ACCOUNTFY, such as smartphone applications.


Interactions with ads. Interactions with our ads (for instance, if you interact with one or more of our ads on a third-party site, we may receive information about that interaction).


Data created by the Company. During our interactions, we may create Personal Data about you (for instance, but not limited to records of your purchases on our websites, and records of your interactions with our content and e-mails).


Events. Events held and organized by ACCOUNTFY, as well as events in which ACCOUNTFY participates as a sponsor or exhibitor.


It is also worth mentioning that we store information about all contacts already made with our users, regardless of the type of user who made the contact. Such information includes content downloaded from our pages and interactions by e-mail, such as opening and clicking.


By clicking the content sharing buttons on the social networks available on our pages, the user will be publishing the content through their profile on the selected network. ACCOUNTFY does not have access to the login and password of users on these networks, nor will it publish content in the user’s name without the user performing this action.


It is worth noting that all data we collect is used to render our services. Therefore, all data and information about you are treated as confidential, and we will only use them for the purposes described here and authorized by you, mainly so that you can fully use our services, always aiming to improve your experience as a user.


What types of data does ACCOUNTFY collect?


Site visitors: 


If you only access our sites, we will collect your navigation data. In this case, when you visit our website a “cookie” is inserted in your browser through software such as Google Analytics, to identify how many times you return to our address. 


We also use Cookies and navigation data, such as URLs (Uniform Resource Locators) to collect information about the date and time of your visit and the solutions and information for which you searched and viewed. Like most technology companies, we automatically collect this personal data and store it in log files whenever you visit our site or access your account on our network. 


Leads from ACCOUNTFY:


If you interact with our materials and content, we will collect, in addition to your browsing data mentioned in the Visitors section, your visit data to our pages, and other information you choose to share with us, through your interactions with our forms, Landing Pages and e-mails, for instance.


In order to offer content and materials of your interest, it is often necessary to cross-check the data we collect from you so that our marketing actions are directed to what you expect from us. We ensure that this cross-checking is not done in a discriminatory manner and does not harm any of your individual rights or freedom of choice.


In addition, you may, at any time, request to change or remove such data processing permissions through


Considering all these points, some possibilities of using your data may occur. In this regard, we recommend that you read the examples below:


  • Your e-mail is used for the operation of sending the material or information you requested by filling out the form. It can also be used to send newsletters, always related to finance, accounting, planning, human resources, technology in general, customer success, and also communication to launch new free materials or new products from ACCOUNTFY and partners. However, the user may cancel the subscription at any time;


  • ACCOUNTFY employees may eventually contact you via e-mail or telephone to conduct research or present products and services;


  • Send you messages regarding support or service, such as alerts, notifications and updates;


  • communicate with you about products, services, promotions, news, updates, events and other matters that you may be interested in; and


  • Carry out targeted advertising according to your preferences, interests and other information collected.


Users of ACCOUNTFY Sites and Services


If you use any of our services and/or products, we will collect the following categories and types of personal data: contact data (name, e-mail and telephone), location data (country, state and city), professional profile data (position, name and segment of the company where you work, number of employees of that company, academic background and years of experience), billing data, data for marketing purposes (your marketing preferences and information about your CRM).


If you sign up for your Facebook/Google account, we will collect the personal data publicly accessible in your social network profile, such as name. The provision of e-mail is optional; you can set this data at the time of registration. And to integrate with the services we offer, we may collect all data made available as publicly accessible by Facebook/Google to our system, as well as information about your advertisements, what materials and content you interacted with, how many clicks they received, information about visitors to your websites available in this Accountfy Solution.


For hiring our services and/or products, the following information is collected:


  • contact data (name, e-mail and telephone);
  • professional profile data (position, company, segment of the company, number of company employees);
  • location data (country, state and city);
  • billing and collection data (corporate name or name, given name, CNPJ or CPF, legal responsible and his CPF, address of the head office, options as to the Simples Nacional, complementary data for issuance of Invoice and currency of payment for international clients).


Users of ACCOUNTFY Client websites


ACCOUNTFY provides for its customers, through the Accountfy Solution, tools for financial management, Pop-ups, Forms, forwarding of marketing e-mails, among others that involve the management of personal information of users with whom its customers have a relationship.


However, it is important to mention that ACCOUNTFY does not control the information collected by third parties using its system. This data belongs to the ACCOUNTFY Customers, who use, disclose and protect them according to their respective privacy policies. They are also responsible for directly obtaining the user’s consent, and with this power, collect, manage and process confidential information.


Since ACCOUNTFY does not control the data collected directly by its Customers, in order to minimize incidents involving personal data, ACCOUNTFY adopts the best information security practices and secure development existing on the market, so that its Customers can use a secure tool to manage their personal data and their customers’ data as well. If you have any questions about how your data is being managed, we recommend that you contact the company that is offering services to you.



If you are an ACCOUNTFY ACADEMY Client, in addition to the navigation data indicated on the Visitors section, with your consent, we will collect your registration and professional data, such as name, CPF, e-mail, company, password, country and photo, and billing data (name, CPF, address, credit card) if the course you take is subject to fees. Incidentally, the request for some information can be made through direct ACCOUNTFY contact with you via e-mail or telephone.


If you use your Facebook/Gmail account to integrate with the services we offer, we may also collect publicly accessible personal information that Facebook provides to us, such as name, photo and e-mail. And if you sign up for the Accountfy Solution of the ACCOUNTFY ACADEMY using your Gmail e-mail account, we will collect your publicly accessible personal information provided by Gmail, such as name, e-mail, and profile picture.


ACCOUNTFY event participants


In case you participate in an event organized by ACCOUNTFY, the necessary data may be collected to confirm your registration (such as name, location data, company where you work and place of residence).


Your e-mail data, collected in our events, will be shared with our Marketing team, in order to send you content and news about themes related to the event proposal. You can request to change these preferences, at any time, through


What are the legal grounds for data collection by ACCOUNTFY?


The legal basis for data collection we perform is made by using only forms authorized by law, such as, but not limited to consent, legitimate interest and regular execution of signed contracts. When the legal basis for the collection of data is not consent, we will always observe the legislation in force, as well as respect the individual rights and options of the data owners.


With whom does ACCOUNTFY share your data?


As an online platform, ACCOUNTFY will be able to operate together with other companies in a wide range of activities, including providing location functionality, advertisers, sponsors and business partners, both online and offline, as well as disclosure tools and performance analyses. Therefore, we reserve the right to share your information, including location, registration and data of interest, with the companies listed below, whenever possible, anonymously, in order to preserve your utmost privacy.


We do not lease, sell or transfer your personal data to anyone, except to the partner companies listed below. We may share your personal information in the cases mentioned below:


Advertisers: ACCOUNTFY may send you directly advertisements, content and links displayed in a personalized way, according to your interests and behavior in our platform or other services with which you interact. To that end, data may be shared between ACCOUNTFY and the targeted advertising platform, especially unique identifiers, IP addresses, cookies and other information collected from your browser, which can be used to measure the efficiency of online advertising. You can always object to this advertising by contacting us at 

Our Partners: We use other companies to perform work on our behalf and we need to share your personal data with them to provide products and services to you. For instance, we use data hosting services to store our database; we also use payment services to process the billing data of our products purchased by you. Our Partners are only authorized to use personal data for the specific purposes for which they have been hired, therefore, they will not use your personal data for purposes other than the provision of services contractually foreseen.


Statistics: The data stored by ACCOUNTFY may be used for statistical purposes (analytics). These data are grouped together in order to provide a macro analysis of the scenario, and therefore do not seek to identify or make identifiable the holders of personal data, but only to better understand how their access is on ACCOUNTFY’s platforms, in order to improve service delivery and customize products more aimed at the users’ interests.


Social networking profiles or other submissions: Signing up for ACCOUNTFY platforms allows you to sign up by logging in to your account through Facebook or Gmail, so certain data from your Facebook and Gmail account can be shared with ACCOUNTFY. In that sense, when you sign in, check the publicly accessible personal data that is authorized by these platforms so that you can decide what you want to share with us or not. We don’t control the policies and practices of any other third party website or service, so if you sign up using your profile on a social network, be aware of this fact.


To safeguard and protect ACCOUNTFY’s rights: We reserve us the right to access, read, preserve and disclose any data we believe to be necessary to comply with a legal obligation or court agreement; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of ACCOUNTFY, our employees, our users or others.


International Data Transfer


All countries in which ACCOUNTFY operates are considered by the supervisory authorities to provide an adequate level of protection for data privacy rights of individuals. For transfers of your personal data to these countries, whether to entities within or outside ACCOUNTFY, we undertake to always use suppliers with the highest and most explicit level of compliance (for instance: Google servers) and who demonstrated being in a process of compliance or in compliance with Brazilian sectoral data protection laws.


ACCOUNTFY is headquartered in Brazil and the data we collect is ruled by Brazilian law. By accessing or using the ACCOUNTFY Services or providing personal data to us, you agree to the processing and transfer of such data to Brazil and other countries mentioned above.


What are the rights of data owners?


You may always choose not to disclose your data, but please keep in mind that some of this data may be necessary to register on our platforms or use some of the features and products we offer you. Regardless of this, you will always have rights regarding privacy and protection of your personal data, and in addition to our concern for the security of this data, we are also concerned that you have access to and knowledge of all of your rights regarding personal data.


Therefore, it is worth remembering that you have the following rights: 


Requesting access to your personal data. This right allows you to request and receive a copy of the personal data we hold about you.


Request for rectification of your personal data in ACCOUNTFY. This right allows you at any time to request the correction and/or rectification of your personal data if you identify that some of it is incorrect. However, in order to effect this correction, we will have to check the validity of the data you provide us with.


Request for deletion of your personal data. This right allows you to request us to delete your personal data from our platform. All data collected will be deleted from our servers when you request it or when it is no longer necessary or relevant for us to offer you our services, unless there is any other reason for its maintenance, as a possible legal obligation to retain data or a need to preserve them to protect ACCOUNTFY’s rights. To change your personal information or delete it from our database, simply send an e-mail to 


Right to object to a data processing. When we are relying on a legitimate interest (or that of a third party) and there is something about your specific situation that makes you wish to object to the processing in this field, as you think it will impact your fundamental rights and freedom of choice. You also have the right to object if we are processing your personal data for direct marketing purposes, for instance. In some cases, we can demonstrate that we have legitimate reasons to process your data, which override your rights, as in such cases it may be essential for providing the product and/or service.


Right to request blocking or deletion. This right allows you to ask us to suspend processing your personal data in the following scenarios: (a) if you want us to establish the accuracy of the data; (b) when you need the data to be kept even if we no longer need it, as necessary to establish, exercise or defend legal claims; or (c) if you objected to the use of your data, but we need to check whether we have legitimate reasons to use it.


Restrict the processing of your personal data. This right allows you to ask us to suspend processing your personal data in the following scenarios: (a) if you want us to establish the accuracy of the data; (b) when you need us to keep the data even if we no longer need it, as necessary to establish, exercise or defend legal claims; or (c) if you objected to the use of your data, but we need to check whether we have legitimate reasons to use it.


Right to withdraw consent at any time. You have the right to withdraw your consent; however, this will not affect the legality of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to supply certain products. And if this is the case, we will notify you at the occasion.


Right to review automated decisions. You also have the right to request a review of decisions made solely on the basis of automated processing of your personal data that affects your interests.


You may be asked to provide us with specific information in order to help us confirm your identity and guarantee your right to access your personal data (or exercise your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it. 


We may also contact you to obtain further information regarding your request in order to expedite our response. Your legitimate requests will be answered within 15 (fifteen) business days. 

If your request is particularly complex or if you made several requests we will notify you and keep you updated on the progress of your request in case it takes longer than anticipated in this item.


If you have any questions about these issues and how you can exercise these rights, please contact us at  


How long will ACCOUNTFY store the data?


We will only keep your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of fulfilling any legal, contractual obligations, or request from competent authorities.


In determining the appropriate retention period for personal data, we consider the quantity, nature and sensitivity of the personal data, the potential risk of harm arising from unauthorized use or disclosure of your personal data, the purpose of processing your personal data and whether we can achieve such purposes through other means, and the applicable legal requirements.


If you use our products and services, your account information will be kept as long as you keep this account active. If you request cancellation, your information will be deleted within 60 days of account cancellation. If you are an ACCOUNTFY lead, information relating to your interactions with us will be stored for five (5) years. As well as, if you request deletion of your data and/or your account, in this case ACCOUNTFY will keep the data for a further 72 (seventy two) hours after your request for deletion. If you wish to request that ACCOUNTFY no longer use your registration information to provide services, please contact us at  


How ACCOUNTFY Information Security works 


Your account is protected with a password for your privacy and security. If you access your account through a website or service from third parties, you may have additional or different login protections through that website or service. You should prevent and avoid unauthorized access by third parties to your account and personal data by selecting and protecting your password and/or other connection mechanism in an appropriate manner and limiting access to your computer or device and browser by logging out after you have completed access to your account.


We strive to protect the privacy of your account and other personal data that we maintain in our records, but unfortunately we cannot guarantee complete security. Unauthorized account entry or use, hardware or software failure, and other factors may compromise the security of your personal data at any time, so please help us maintain a safe environment for everyone. In addition to adopting good security practices regarding your account and your data, should you identify or become aware of anything that compromises the security of your data, you can contact us at 


Questions about privacy and access


If you have any questions about this Privacy Policy or how ACCOUNTFY handles your information, please contact  


In certain cases, you may have the ability to view, edit or delete your personal information online. In the event that your information is not accessible online and you wish to obtain a copy of specific information provided to ACCOUNTFY, or if you learn that the information is incorrect and wish to correct it, please contact ACCOUNTFY. 


If you no longer wish to receive marketing e-mails from ACCOUNTFY, please submit a cancellation request form. For subscriptions, follow the unsubscribe instructions provided at the bottom of each e-mail. 


How to contact ACCOUNTFY’s DPO


In order to comply with the laws with the highest standards of data protection in Brazil and worldwide, we decided to appoint a Data Protection Officer (DPO), who will be the ACCOUNTFY representative responsible for overseeing all matters related to this Privacy Policy and data protection issue.


If you believe that your personal information has been used in an incompatible manner with the Privacy Policy or your choices, or if you have other questions, comments or suggestions regarding this Privacy Policy, you may send an e-mail to or contact our DPO directly at the following contact addresses:

Fabíola Ribeiro

Alameda Vicente Pinzon, 54, 10th floor, São Paulo/SP – Brazil



The court of choice


This policy is subject to the Laws of the Federative Republic of Brazil and the District Court of SÃO PAULO is competent to settle any controversy regarding it.


Changes in Privacy Policy


As we are always seeking to improve our services, this Privacy Policy may be subject to updates. Therefore, we recommend that you periodically visit this page to learn about the changes. If any relevant changes are made that require a new consent from you, we will publish this update and request a new consent from you. Additionally, ACCOUNTFY may post a notice on your webpage for 15 days, and if you continue to use ACCOUNTFY’s websites after such review takes effect, ACCOUNTFY will consider that you have read and understood the changes.